Why is regular printer maintenance essential?
In logistics and retail operations, printers play a critical role in producing labels, delivery notes, and documents. Any printer malfunction can cause supply chain delays, directly impacting efficiency.
According to Gartner, the average cost of downtime can reach up to USD 5,600 per minute. With the continuous printing workload at Hàm Kiệm and Phú Mỹ, skipping maintenance means accepting higher risks of print-related failures. From there, it can cause the business to incur significant expenses.
Initial condition at warehouses and stores
Before maintenance, PNPS engineers recorded several issues affecting operations. Common problems included:
- Heavy dust accumulation in the fuser and paper path: resulting in blurred prints.
- Worn pickup rollers: leading to double-feeding or failure to grab paper.
- Degraded drum/roller: causing streaks or gray backgrounds on prints.
- Outdated firmware: reducing stability during high-volume printing tasks.
These problems disrupted printing, increasing costs and order processing time.
PNPS printer maintenance process
PNPS applies a standardized multi-step process combining inspection, cleaning, part replacement, and user training.
1. Quick assessment & checklist
PNPS performs a page count, checks the printer error log, and reviews paper type in use (plain, thick, A4/A5, etc.).
2. Deep cleaning
As warehouse environments generate dust, thorough cleaning inside and outside the printer is critical. Technicians vacuum and clean the cooling fans to prevent buildup.
3. Replacement of worn components
To ensure stable performance, PNPS replaces worn parts such as pickup rollers, fuser units, drums/rollers, and wipers. Technicians also check power cables, refill toner, and replace other necessary components.
4. Training & checklist handover
After maintenance, PNPS provides a standard operating guide including:
- Checklist: dust removal, quick print test.
- Instructions for handling common issues like paper jams and toner smudges.
Results after maintenance
Thanks to the comprehensive maintenance process, the printing system at Hàm Kiệm – Phú Mỹ now runs much more reliably. Paper jams and smudging issues have been significantly reduced. Toner adheres properly, producing sharper and more consistent prints.
Moreover, printing speed remains stable during large print jobs, and the machines now operate more quietly, with less noise from the fuser unit.
If your business needs to optimize its printing system, contact PNPS for the best support.
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📞 Hotline: 02866609898
🏢 Head Office: 72 Lê Thánh Tôn, Bến Nghé Ward, District 1, HCMC
🌐 Website: https://printsolution.vn/home_vn/
